Find Answers to Commonly Asked Questions about Audiozilla Audio Converter
We accept online payment through major credit cards eg. Visa, Mastercard, American Express, Discover. Other offline options are via check, money order. We also accept Paypal.
Once your order is approved, we will send a confirmation email to your email address. In the confirmation email, it will contain a download link to the full version. Before installing the full version,please uninstall the trial version and some old files you will need to remove it manually from the installation folder.
Before installing the full version, please uninstall the trial version and some old files you will need to remove it manually from the installation folder.
Windows XP,2000,2003, 2008, Vista, 7, 8, 10 with at least 256 MB RAM and 300 MB harddisk space.
Just send the request to firstname.lastname@example.org for reinstallation.
Click on Start Windows - Program Files - Audiozilla - Uninstall .
Please try again later.
Currently Audiozilla only support input from audio formats; MP3, MP2, WAV, WAVE, OGG, WMA, AAC, AC3, MP4, AIF, AIFF, FLAC, M4A, WMV, ASF, CDA, AU, WV, WVC, M4V, APE, MPC, MP+, MOD, VOC, CAF, RAW, PCM, GSM, VOX. If Audiozilla prompt message "File format not supported", please make sure:
i) The audio file is not a protected type eg. music purchased from iTunes and etc.
ii) There is not other software currently playing / using the audio file
iii) If the audio was encoded using a special type of codec, please make sure the same audio codec has been installed
You may also send the sample source audio file to us for inpection purpose.
If you are facing problem to convert source audio wma, m4a or aac then probably your source audio file is a protected type. Protected audio are the music file that you purchased from online store like iTunes and etc. Audiozilla does not support protected audio.
Audiozilla runs on Windows XP, 2000, 2003, 2008, Vista, 7, 8, 10 with a least 256 MB RAM and 300 MB hard disk space. Audiozilla audio conversion may also not working properly if there is other application that is currently playing or accessing the audio file at the same time.
Audiozilla is offerred as free trial so that users can try before they purchase to determine whether the software is suit their needs.Therefore our refund guarantee is only limiting to software bugs within our software. All refund request must provide a screenshot or detail explationation of "software failure" as a proof. We also deserve the rights to reject refund request that we suspected is a fraud request.
You will be informed via our newsletter mailing.
Audiozilla online tutorials can be found at http://www.softdivshareware.com/audiozilla-tutorials.html . We will be updating the tutorials from time to time.
By default the converted audio will be saved in C:\Converted Audio
This can be due to a few reasons. Please make sure that you have enter a valid postal code, address, country, state, card number, expiration month/year and etc. Alternatively, you can also pay with PayPal.