3. The program still asking me to purchase after installing registered version?
Before installing the full version, please
uninstall the trial version first. Then check the installation folder of Easy Duplicate Cleaner eg. C:\Program Files\Easy Duplicate Cleaner and manually remove other remaining files in this folder. Then only proceed to the full version installation.
9. Unable to Rename, Delete, Copy, Move Duplicate Files?
Please make sure you have the neccessary permision to perform the file renaming, deleting, copying, and moving. You can also try to run the software with Administrator rights. Right-click on the program icon and select Run As Administrator.
11. Easy Duplicate Cleaner is not working properly?
Easy Duplicate Cleaner runs on Windows XP, 2000, 2003, 2008, Vista, 7, 8, 10 with a least 1 GB RAM and
100 MB hard disk space. Please make sure you have neccessary permision to perform file operation actions.
Easy Duplicate Cleaner is offerred as free trial so that users can try
before they purchase to determine whether the software is suit
their needs.Therefore our refund guarantee is only limiting
to software bugs within our software. All refund request must
provide a screenshot or detail explationation of "software
failure" as a proof. We also deserve the rights to reject
refund request that we suspected is a fraud request.