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Photopus Pro - FAQ
Photopus Pro - FAQ
 
Photopus Pro 1.1
Price: USD 39.95
Platform: Win XP, 2000, 2003, 2008, Vista, 7, 8
 
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FAQ
 
Photopus Pro FAQ:

1. What kind of payment options are accepted?

2. Where is my registered version?
3. The program still in trial mode after installing registered version?
4. I have purchased Photopus Pro in the past, how do I upgrade to the latest version?
5. What are the recomended system requirements for Photopus Pro?
6. I have purchased Photopus Pro but I have reformat my pc. Do I need to pay again?
7. How do I uninstall Photopus Pro?
8. I have downloaded the full version but during the setup I received "File corrupted" message?
9. How do I use Photopus Pro to perform batch processing?
10. I have tried to use Photopus Pro but is not working properly?
11. What is your refund policy?
12. How do I know that there is a new version available?
13. I need some tutorials how to use Photopus Pro.
14. My credit card has declined, what can be the problem?
15. Where is the processed image stored?
 
 
1. What kind of payment options are accepted?
We accept online ordering through major credit cards, Visa, Mastercard, American Express, Discover. Other offline options are through check, money order. Alternatively, you can also pay through PayPal.
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2. Where is my registered version?
Once your order is approved, we will send a confirmation email to your email address. In the confirmation email, it will contain a download link to the full version. Before installing the full version, make sure that you have uninstall the trial version and some old files you will need to remove it manually from the installation folder.
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3. The program still in trial mode after installing registered version?
Before installing the full version, make sure that you have uninstall the trial version and some old files you will need to remove it manually from the installation folder.
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4. I have purchased Photopus Pro in the past, how do I upgrade to the latest version?
All purchase is entitle to receive unlimited upgrades for a year. Just send an upgrade request to softdiv@softdivshareware.com to claim your free upgrade when there is a new version available.
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5. What are the recomended system requirements for Photopus Pro?
Windows XP,2000,2003, 2008, Vista, 7 with at least 256 MB RAM and 300 MB harddisk space.
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6. I have purchased Photopus Pro but I have reformat my pc. Do I need to pay again?
As long as you are purchased is still within a year, you can always get the latest version at no cost.
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7. How do I uninstall Photopus Pro?
Click on Start Windows - Program Files - Photopus Pro - Uninstall .
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8. I have downloaded the full version but during the setup I received "File corrupted" message?
This can be you are using slow dial up connection. Try redownload using a download accelator software or try redownload again later.
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9. How do I use Photopus Pro to perform batch processing?

We've created tutorials page for Photopus Pro at http://www.softdivshareware.com/photopusprotutorials.html . This will help you to learn using Photopus Pro.

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10. I have tried to use Photopus Pro but is not working properly?
Make sure you have computer installed with Windows XP, 2000, 2003, 2008, Vista or 7 with a least 256 MB RAM and 300 MB hard disk space for the best performance. Secondly, make sure there is no other application that is currently accessing the image file that you trying to edit at the same time.
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11. What is your refund policy?
Photopus Pro is offerred as free trial so that users can try before they purchase to determine whether the software is suit their needs.Therefore our refund guarantee is only limiting to software bugs within our software. All refund request must provide a screenshot or detail explationation of "software failure" as a proof. We also deserve the rights to reject refund request that we suspected is a fraud request.
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12. How do I know that there is a new version available?
Upon your purchase, you will be automatically added to our newsletter mailing list. We will notify you through our newsletter when there is a new version available.
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13. I need some tutorials how to use Photopus Pro.
You can always check our Photopus Pro online tutorials at http://www.softdivshareware.com/photopusprotutorials.html . We will update the tutorials page from time to time.
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14. My credit card has declined, what can be the problem?
This can be due to a few reasons. Please make sure that you have enter a valid postal code, address, country, state, card number, expiration month/year and etc. Alternatively, you can also pay through PayPal.
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15. Where is the processed image stored?

By default all the processed image will be saved at "C:\Photopus" . In case you cannot remember where you have set the output folder as, Click on File menu and select Open Output Folder.

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