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Same Problem

PostPosted: Sun Jun 05, 2011 1:56 pm
by slearmartin
I purchased the full version and uninstalled the trial version using the Add or Remove Programs in Control Panel. I didn't see a folder in C:\Program Files called Videozilla. Are there other cleanup folders that I can remove? I'm currently unable to use the application since it believes my trial is expired!

Re: Same Problem

PostPosted: Sun Jun 05, 2011 1:56 pm
by softdiv
Hello,

If the installation folder eg. C:\Program Files\Videozilla is not exists, you just need to proceed with the full version installation. Please contact support@videozilla.net if you need further assistance. Thank you





Best Regards;
Rick
Softdiv Software
http://www.softdiv.com

Re: Same Problem

PostPosted: Sun Jun 05, 2011 1:57 pm
by mickinzee
I have the same problem. I admit that when I first downloaded the file that I didn't have all the program removed but when I tried to go back and redownload the link, it stated that the page did not exist.

Any help would be greatly appriciated.

Re: Same Problem

PostPosted: Sun Jun 05, 2011 1:57 pm
by softdiv
Hello,


Most probably the download link has expired. I will resend the full version details to your email. Thank you



Best Regards;
Rick Ng
Softdiv Software
http://www.softdiv.com