trial version grey out - can't convert??
Posted:
Sun Jun 05, 2011 2:32 pmby filmmaker
Hi,
Just downloaded trial version
When click on file convert to I see converter screen but all options are grey out.
I can click only on Options at the buttom
I want to convert RM to flv
Mike
Re: trial version grey out - can't convert??
Posted:
Sun Jun 05, 2011 2:33 pmby Lady-Marian
I'm having the exact same problem! The only option is "settings" and when I click okay, the "buy now" or "later" window appears. When I click "later," the window disappears and nothing else happens. No conversion, no matter how many times I try or how many different videos I try to convert. How are we supposed to decide whether or not we want to buy this software if we can't even try it out???
Re: trial version grey out - can't convert??
Posted:
Sun Jun 05, 2011 2:33 pmby filmmaker
in their announcments section they say it was 64 windows problem and it's fixed now - I'm running Athlon AMD 64 on windows xp
So I went to old computer which is not 64 and same thing grey out
I unistall and again zero results.
Mike
Re: trial version grey out - can't convert??
Posted:
Sun Jun 05, 2011 2:33 pmby softdiv
Hello,
RealMedia format is only supported as write (output) format only. Please refer to
http://www.videozilla.net/howtouse.swf and
http://www.videozilla.net/formatscomparison.html . Thanks
Best Regards;
Rick
Softdiv Software
Re: trial version grey out - can't convert??
Posted:
Sun Jun 05, 2011 2:34 pmby softdiv
Hello,
When a video format that is not supported as input format is selected, the context menu items will be disabled. Please refer to
http://www.videozilla.net/howtouse.swf and
http://www.videozilla.net/formatscomparison.html . Thanks
Best Regards;
Rick
Softdiv Software
http://www.softdiv.com
Re: trial version grey out - can't convert??
Posted:
Sun Jun 05, 2011 2:35 pmby jasonb72
are regulare .mp3 files supported?
Even the player is grayed out for me.
I have tried .flv .swf .avi .vob .wma and .mp3.
All show up as grayed out. I have uninstalled rebooted and reinstalled and rebooted again. same issue.
I am running a Intel Duo with 2 gigs of ram and 120 gig drive on Windows XP pro.
Why is this not working?
Re: trial version grey out - can't convert??
Posted:
Sun Jun 05, 2011 2:35 pmby softdiv
Hello,
The menu items will be disabled when unsupported video format is selected. Videozilla does not support audio format like MP3, WMA as input. Videozilla only support audio extraction from a video and save as audio MP3 and WAV. You may refer to
http://www.videozilla.net/formatscomparison.html for list of supported formats. Thank you
Best Regards;
Rick
Softdiv Software
http://www.softdiv.com