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Frequently Asked Questions

Find Answers to Commonly Asked Questions about Snosh

There are several reasons for this. Most of the time, this is due to you don't have the required codec installed on your pc. Some specially encoded video, audio will require to have the same particular codec installed before can play or convert them.
There are several suggestions for this:

i) Install QuickTime 7 Player for converting MOV, 3GP, 3G2, M4V, MP4, QT, DV, certain AVI, Still Image (JPG, GIF, PNG, BMP, PSD, TIF, TGA) . QuickTime player is free.
ii) Install Microsoft Direct-x 9 and above for optimize performance.
iii) Windows Media 9 Series Runtime for WMV and WMA support. This setup file is included when you install Snosh.
iv) Download a media info software and check what codec is missing. Then perform a search at google or codecs portal like http://www.free-codecs.com

There are 2 ways you can do it:
Export Settings:
On the Export Tab, check the html checkbox. After the conversion, it will create a seperate HTML file in the output folder.

HTML Code:
You can use a notepad or Microsoft Front Page and code HTML.

There are several reasons for this. Most of the time, this is due to you don't have the required codec installed on your pc. Some specially encoded video, audio will require to have the same codec installed before can play or convert them.
There are several suggestions for this:

i) Install QuickTime 7 Player for converting MOV, 3GP, 3G2, M4V, MP4, QT, DV, certain AVI, Still Image (JPG, GIF, PNG, BMP, PSD, TIF, TGA) . QuickTime player is free.
ii) Install Microsoft Direct-x 9 and above for optimize performance.
iii) Windows Media 9 Series Runtime for WMV and WMA support. This setup file is included when you install Snosh.
iv) Download a media info software and check what codec is missing. Then perform a search at google or codecs portal like http://www.free-codecs.com/ 

On the Video Tab, make sure the checkbox "include video on the output" is checked. Secondly on the Audio Tab, make sure the checkbox "include audio on the output" is checked as well. Some video and audio require special codec to be installed before can convert them. Please make sure that particular codec has been installed on your pc first. QuickTime 7 Player is also needed for converting MOV, 3GP, 3G2, M4V, MP4, QT, DV, certain AVI, Still Image (JPG, GIF, PNG, BMP, PSD, TIF, TGA) .

There are several reasons for this:
i) The source codec is not 100% supported. You will need to install another suitable codec.
ii) The source has some broken frames or errors which cause loss of synch.
iii) The video SWF file uses too much RAM, resulting in a loss of synch
iv) The source video framerate is not the same with your Snosh video framerate settings, resulting in a loss of synch.
v) The SWF video uses up too much processor power for the system and resulting in a loss of synch.
vi) The computer is lack of processor power or RAM to complete the conversion.
vii) Conflict between the audio settings you are using (frequency and bitrate) and the audio settings of your source video. You can try to experiment by altering your settings to see if it helps the problem. Often, increasing the frequency and bitrate can solve this problem.
viii) Low frame rate of the source video/Snosh video.
ix) The audio and video of the source video was captured with separate cards which results in a loss of sync. We recommend using a capture card with both audio and video inputs to help keep the video and audio in sync. 

A SWF File format can have as many as 16,000 frames. This is due to the Flash Player has an internal limitation of 16000 frames per .SWF file. Exceeding the frame limit, it will cause the the playback to stop. For example, a common video with 25 frames/sec, the SWF maximum length will be around 10.5 minutes.There are a few ways to overcome this limitation:

i) Reduce Frame Size - You can Snosh Video Settings to create output flash with smaller frame size. For example, if you have a video with 25 frames / sec, you can set the frame size to 20 and this will further extend the video duration for additional 3 minutes.
ii) Using the Load SWF Events - Snosh allows to set the swf to load another swf movie when it reaches the end. So, if you have a long video, you can use the custom start/end time to cut the video into smaller parts and join them back using the SWF events.
iii) Convert to FLV - You can convert to FLV format instead of swf format. This is another Adobe alternative solutions for the SWF limitation. FLV format was developed specially for video. There is no frame limit, file size and etc. Check Export to FLV checkbox on the Export Settings. 

Snosh is offerred as free trial so that users can try before they purchase to determine whether the software is suit their needs.Therefore our refund guarantee is only limiting to software bugs within our software. All refund request must provide a screenshot or detail explationation of "software failure" as a proof. We also deserve the rights to reject refund request that we suspected is a fraud request.

Once your order is approved, you will receive an email with registration details from our E-commerce Payment Processing Service provider, Fastspring. In this email, it will contain a download url to download the registered version. Before installing the registered version, remove all trial version files first. Some old first you will need to remove it manually from the installation folder. After installing the registered version, the program will run without any limitation.

If you do not receive the registration details email after 24 hours, please contact support@snosh.net

If it happen that the program still in trial version mode after installing the registered, please make sure that you have uninstall all the trial version files before installing the registered version.

Please note that some old files you will need to remove it manually from the installation folder before installing the registered version. If you need further help, please contact support@snosh.net 

As long as your purchase is still within a year, you can always request for full version download url. You can send the requet to support@snosh.net

Try Snosh

The trial version will allow you to test the software before you buy it.

Download Size: 22.7 MB
OS: Win XP, Vista, 7, 8, 10, 2003, 2008
Price: $ 54.95
Version: 2.3

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