We accept online ordering through major credit cards, Visa,
Mastercard, American Express, Discover. Other offline options
are through check, money order, fax, and phone ordering. Alternatively,
you can also pay through PayPal.
Once your order is approved, we will send a confirmation email
to your email address. In the confirmation email, it will contain
a download link to the full version. Before installing the full
version, make sure that you have uninstall the trial version
and some old files you will need to remove it manually from
the installation folder.
Make sure you have update your ASPI driver. In the installation
folder of iVideoMAX, run Aspi.EXE and install.Reboot your pc
after the installation. Send us your drive model if the drive
is still not supported. We will make it supported by the next
11. I have tried to use iVideoMAX but is not working
Make sure you have computer has installed with Windows 98se,
ME, XP, NT, 2000, or 2003 with a least 256 MB RAM and 300 MB
hard disk space for the best performance. Secondly, make sure
there is no other application that is playing or opening the
audio file that you trying to edit at the same time.
iVideoMAX is offerred as free trial so that users can try
before they purchase to determine whether the software is suit
their needs.Therefore our refund guarantee is only limiting
to software bugs within our software. All refund request must
provide a screenshot or detail explationation of "software
failure" as a proof. We also deserve the rights to reject
refund request that we suspected is a fraud request.
15. My credit card has declined, what can be the problem?
This can be due to a few reasons. Please make sure that you
have enter a valid postal code, address, country, state, card
number, expiration month/year and etc. Alternatively, you can
also pay through PayPal.